This qualification has been designed to reflect the skills, knowledge and understanding that are required in the modern travel and tourism industry. Today’s workforce has to be able to problem solve, work as member of a team and be able to plan and make
decisions, all of which are reflected in the units on offer to the learner.
Units: Conduct at Work, Customer Service in Travel and Tourism, Displaying Travel and Tourism Products and Services, UK Travel Destinations, Recommending a Package Holiday, The Role of Air Cabin Crew, The Role of Overseas Resort Representative, Planning and Participating in an Event, Travel and Tourism Group Project, Planning for a Job in Travel and Tourism, Schedule, Charter and Low Cost Airlines
You will also study Personal and Social Development and Functional Skills in English,Maths and ICT.